The key steps in the ISO Certification Process include:

Stage 1 audit

The Stage 1 Audit provides the organization opportunity to identify and discuss areas for improvement and address queries regarding the process. The auditor reviews your reference documents and preparedness to ensure the management system meets the requirements of the standard.

Stage 2 audit

A detailed, full system assessment verifies that the requirements of the standard are fully implemented and effectively complied with.

Submission and application

Upon certification, you can display the Certification Body logo.


  • Surveillance audits

A Surveillance Audit is conducted between major certification stages to ensure you are maintaining expected performance (generally yearly).

  • Recertification audit

Upon anniversary of your certification a comprehensive audit process is required to re-certify (every 3 years).

Please contact us at Compliance Lab on 1300 108 487 if you need any assistance with preparing for a certification audit. We can assist you in developing and implementing an ISO system ready for a certification audit.